Vendor Management
Most companies rely on products from third-party vendors to enhance their applications. Products such as batch schedulers, print spoolers and backup software are just a few examples of commonly-used utilities. These vendors require maintenance contract agreements that must be renewed yearly.
For many companies, managing the relationships and contractual agreements of an array of vendors can become a burden. These interactions can be difficult and time-consuming and are often complicated by other factors such as time-zone differences or misalignment with corporate vendor management strategies. Speedware's vendor management service can be a valuable component of your application support strategy.
Description:
Speedware can alleviate the burden of vendor management by managing all third-party vendor interactions and by delivering vendor agreements that align with your specific product support and maintenance needs. As a result, your company can avoid spending time and effort on third-party negotiations and contract agreements, freeing you to spend your valuable time on other business-critical tasks.
Our service covers all necessary interactions with third-party vendors required to handle license and support contract renewals. This includes support Service Level Agreements (SLAs), related issue-escalation details and negotiations necessary to achieve a mutually-beneficial agreement between you and your vendor.
Learn more
Click the links below to learn more about our other application support offerings:
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