Enhancement Support
End users may request application enhancements for a variety of reasons. They may have suggestions for becoming more productive or they may have found ways to improve your business-critical applications and make your business more competitive. In either case, your organization may have to spend significant time, resources and money to handle these requests for improvements.
Each request for enhancement needs to be logged, evaluated and given a priority. Those flagged for inclusion in a future release require an assessment of the effort required and their impact on your environment. Once the features are developed, they must be tested and any issues remediated within a timely manner in order to meet the feature inclusion deadline. Outsourcing enhancement support can be a compelling alternative.
Description:
Companies want to streamline their business and reduce the application costs related to managing and assessing enhancements to their applications. Many companies find it valuable to outsource the activities related to managing the enhancement request life-cycle to Speedware.
Our service adapts to the specific needs of your company. It can include tracking your ERs, estimating the effort, assessing integration issues and even developing and testing enhancements.
Learn more
Click the links below to learn more about our other application support offerings:
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